Privacy Policy

Last updated: August 4, 2026

Zach S (the operator), doing business as Local Launch ("we," "our," "us"), respects your privacy. Zach S, operating as Local Launch, is a Greenville, South Carolina based provider of website design, local SEO, and digital marketing services for small businesses. This policy explains what information we collect, how we use and protect it, and your choices regarding text (SMS/MMS) messaging and other communications.

1. Information We Collect

a. Information you provide directly

• Contact form submissions: name, email address, phone number, and any details you provide (e.g., business info, project description, or design ideas).
• SMS opt-in: your mobile phone number, which you provide expressly so we can send you text messages related to your inquiry or account.
• File uploads: photos or documents you choose to share with us through forms on our website.

b. Information collected automatically

• Usage data such as pages visited, browser type, device information, and general location (via analytics).
• Cookies and similar technologies as described in your browser settings.

2. How We Use Your Information

• To respond to your inquiries and provide the products and services you request.
• To send you text messages that you have consented to receive, including notifications about your request, account, or service.
• To improve our website, services, and customer experience.
• To comply with legal obligations and enforce our Terms of Service.

3. SMS / Text Messaging

Consent & how you opt in

You opt in to text messaging by submitting a form on our website, entering your mobile number, and expressly confirming that you agree to receive text messages from us. Opt-in is never forced and requires your active, affirmative consent.

Message frequency

Message frequency varies. You will receive messages in connection with your inquiry or ongoing requests — not on a fixed schedule.

Message and data rates

Message and data rates may apply. You are responsible for any charges from your mobile carrier associated with text messages you receive.

Help & opt out

• Reply HELP to any message for help.
• Reply STOP to any message to opt out of future text messages. You may receive a single confirmation message confirming your opt-out.

Support contact

For questions about text messaging, contact us at [email protected].

4. Mobile Number Privacy & Non-Sharing

We will not sell, rent, or share your mobile phone number with any third party for their own marketing purposes. Mobile numbers are used solely to provide the services you requested and operate our SMS program, as described in this policy.

5. Third-Party Service Providers

We use trusted third-party providers to operate our website and messaging, including website hosting, email delivery, and a text messaging service provider (Twilio). These providers may process your information on our behalf under contractual obligations to keep it secure and use it only to provide their services.

6. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

8. Your Choices & Rights

• Opt out of SMS: Reply STOP to any text message at any time.
• Access, correct, or delete your data: contact us at [email protected] and we will address your request.
• Do Not Track / analytics: you may disable cookies through your browser settings.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will post any changes on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: